When talking to others, Rodrigo maintains eye contact as much as he can. He restates the information he hears to make sure he understands things completely
When a co-worker interrupts him, he asks for a moment to tell the co-worker that they'll talk later. He values communication so much that he often works through lunch and eats while on conference calls. What mistake is Rodrigo making?a. His restating information is prolonging conversations and annoying the speaker.
b. Eating while talking on the phone can be distracting to both parties.
c. He should maintain minimal eye contact so the speaker is more comfortable.
d. He should ignore the co-worker. Interrupting phone calls is rude.
b
You might also like to view...
A clique is a small group whose members interact frequently
Indicate whether the statement is true or false
Kevin is a salesperson working for a company that manufactures gardening tools. He is involved in door-to-door sales and travels every day to call on customers. In his company, Kevin is most likely a part of the ________
A) top management B) inside sales force C) product designing team D) customer support team E) outside sales force