Recent research suggests that public relations plans rarely result in dramatic or rapid behavior changes

How long should a speaker make eye contact with individuals in the audience?

A) 4-5 seconds B) Long enough to establish the feeling the speaker is talking directly to them C) Long enough to make the audience member uncomfortable D) Never, a speaker should look over the heads of his or her audience instead.

Define gunnysacking and describe a conflict scenario that illustrates the concept. What would you advise a person using this strategy to do to achieve a more constructive tone?

What will be an ideal response?