Process analysis is the documentation and detailed understanding of how work is performed and how it can be redesigned

Contracts that are so grossly unfair that they offend the public conscience will typically not be enforced by the courts and are referred to as:

A. unconscionable contracts B. unfair defeasance contracts C. good conscience contracts D. poor judgement contracts

In Lewis v. Heartland Inns of America the appeals court held that Lewis failed to provide adequate evidence of retaliation by her employer as the employer's defense was not a mere pretext

a. True b. False Indicate whether the statement is true or false