A feeling of dizziness and or whirling in space is called:

Common accommodations that you should make for persons with severe hearing impairment do NOT include which of the following?

a. Make initial connection with the patient via movement or by gentle touch. b. Maintain a face-to-face position. c. Exaggerate facial and body language to make points more clear. d. Reduce background noise to the lowest possible level.

Which of the following is the most appropriate action when there are delays in the physician's schedule?

a. Notify patients when there will be more than a 45-minute wait. b. Notify patients when there is an emergency only, because physician will catch up. c. Offer to cancel and let them call for another appointment. d. Give patients an estimate of delay and options to deal with delay.