The pattern of guilt and purging guilt is as follows: order or hierarchy, the negative, victimage, and redemption.

The notion that "this plan worked at Department Store A, therefore it should work at Department Store B" reflects reasoning from parallel cases

Indicate whether the statement is true or false

When choosing __________, the sender of a message takes into account the potential bystander, the physical characteristics of the setting, and the formality of the situation

a. the time and duration of a message b. what to say c. the appropriate setting d. the right office furniture