Sales managers should schedule periodic retraining sessions for even the most highly successful, experienced salespeople.

The common factor in all quality management systems is the desire to improve the business's performance by providing quality products or services

Indicate whether the statement is true or false

When management refuses to disclose material noncompliance with laws and regulations identified by the independent auditor, the independent auditor may be charged with violating the AICPA Code of Professional Conduct for

a. Disclaiming an opinion b. Withdrawing from the engagement c. Failing to uncover the illegal activities during prior audits d. Reporting these activities to those charged with governance