An advanced web-searching technique that allows a user to narrow a key word search by specifying certain parameters is referred to as a(n)

Search engines Yahoo and Google made billionaires of their creators

Indicate whether this statement is true or false.

According to Fine and Buzzanell (2000, p. 157) what do "leaders who serve" experience?

A) struggle for fundamental change. B) humbleness in knowledge that the server is an instrument of change. C) both A and B D) neither A nor B