To avoid awkward situations, it is best to deliver bad news for employees in writing whenever possible
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: For employees, the best way to deliver negative news is in person rather than in writing. Taking the time to meet personally can give an employee a sense that he or she is being treated like a valuable human being, not simply being "moved through the system."
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New communications technologies such as cell phones and the Internet give companies new media for interacting with targeted consumers, but these new technologies also give consumers more control over the advertising messages they receive
Indicate whether the statement is true or false
The Intergovernmental Panel on Climate Change, a United Nations body that has been assessing global warming since 1990,
has written that even though most of the buildup of carbon dioxide in the atmosphere has come from the United States and Western Europe, it is poorer countries that are closer to the equator that are likely to pay the biggest price. Indicate whether the statement is true or false.