What is the first step in creating a powerful multimedia presentation?

Based upon an analysis of selected retail tasks that need to be performed in a given time period, a retailer decided to rely on self-service. This illustrates the effective use of a(n) _____

a. workload forecast b. operations blueprint c. job standardization analysis d. cross-training analysis

A misrepresentation of a material fact is actionable as fraud only if it occurs by words

Indicate whether the statement is true or false