The telemarketing service of an American company's fast-moving product was outsourced to Brazil. In the couple of months following this outsourcing, the sales declined considerably
The feedback from customers was that they could not follow the description of the product. What was the reason for the decline in sales?
a) Speaker's communication styl
b) Environmental distractions
c) Emotional distractions
d) Message content
A
Communication & Mass Media
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Explain the relationship between decision-making and problem-solving tasks for small groups
What will be an ideal response?
Communication & Mass Media
For an audience adaptation plan to be effective, you should make sure that you:
A) ?demonstrate credibility as you speak. B) ?use personal pronouns as less as possible. C) ?select support material that is difficult to articulate. D) ?refrain from showing the proximity of information provided.
Communication & Mass Media