Which of the following indicates the expected norms of behavior in a given situation?

A) Etiquette
B) Bias
C) Emotional intelligence
D) The "you" attitude
E) Ethics

A
Explanation: A) A vital element of audience-centered communication is etiquette, the expected norms of behavior in any particular situation.

Business

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Advertisements designed to create a generally favorable impression of the organization are termed:

A) image advertisements. B) internal advertisements. C) external advertisements. D) lead-the-market advertisements. E) educational advertisements.

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The purpose of a balance sheet is to summarize the results of operations during an accounting period

a. True b. False Indicate whether the statement is true or false

Business