Ann used to be nervous and afraid of speaking in front of large groups. She took tips from an expert, built up her confidence, and worked on her speaking style in hopes of becoming a confident speaker. What term best describes Ann's actions?

People are always aware of their culturally shared identity

Indicate whether the statement is true or false.

You are interested in how people in Germany, the U.S., and Mexico deal with a conflict situation. You created a survey so that you can identify some general patterns of conflict communication styles across these cultures. The perspective you take is:

a. A social scientific perspective b. A critical perspective c. An interpretive perspective