The Information Technology Infrastructure Library (ITIL) is a document of operational rules help desk organizations must follow to retain their industry certification.

To display the Filter By Form window, on the Home tab in the Sort & Filter group, you click the ________ button, then from the shortcut menu, select Filter By Form

A) Select B) Advanced Filter Options C) Form Filters D) Choose

Data spillage occurred when an employee accidentally emailed a sensitive file to an external recipient. Which of the following controls would have MOST likely prevented this incident?

A. SSO B. DLP C. WAF D. VDI