If a customer uses the comment feature to criticize your business blog, you should
A) respond promptly, honestly, and professionally.
B) ignore the criticism unless the critic is incorrect.
C) take verbal potshots at the critic's integrity.
D) let blog readers know that you won't tolerate criticism.
A
Explanation: A) Most blogs promote interaction, even if that interaction involves criticism. Take the opportunity to correct misinformation or explain how you'll fix mistakes.
Business
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