Which of the following is not listed in your book as a skill of competent communicators?

When paying a compliment, remember ________

A) to save them for rare occasions B) to be an ?equal-opportunity? dispenser C) to get something in return for it D) to ?butter up? your boss

Alfonse thinks that the "C" he earned in Professor Ramirez's microeconomics class is

because Professor Ramirez is "out to get" Alfonse, rather than recognizing that poor performance on two exams dropped hi grade down. Alfonse has made a(n) A) stereotype. B) indirect check of perception. C) fundamental attribution error. D) selective recall.