A patient who is currently in your office needs immediate attention, but his physician has been called away to an emergency at the hospital. The best solution is to ____.
A. have the patient wait until the physician returns
B. make sure the patient is seen by another physician
C. let the patient leave, but have him return later that day
D. cancel the patient's appointment and ask him to call to talk to the physician
E. document that the patient could not be seen because the physician had an emergency
B. make sure the patient is seen by another physician
Always make sure patients who need immediate attention are seen by another physician if available, staying within office policies.
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