When refusing to send information about employees, which of the following is the best way to handle the message?

A) The message should be direct.
B) The message should be detailed, but direct.
C) The message should be brief and direct.
D) The message should be detailed and objective.
E) The message should be detailed and indirect.

Answer: C
Explanation: C) Managers may get requests for recommendations from other employers and from past employees. When sending refusals to other employers who have requested information about a former employee of yours, your message can be brief and direct.

Business

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Variable-pay or pay-for-performance programs operate reward programs at three levels

a. individual, group and organizational. b. individual, departmental and organizational. c. individual, departmental and community. d. individual, group and community. e. individual, group and managerial.

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Which of the following statements concerning net income is MOST correct?

A) Net income represents income that may be reinvested in the firm or distributed to its owners. B) Net income represents sales minus operating expenses at a specific point in time. C) Negative net income reduces a company's cash balance. D) Net income represents cash available to pay dividends.

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