One of the obstacles to cooperation between unions and international firms is the wide variation in the structure of unions around the world.

After deciding that she likes the architect's new building design this morning, this afternoon Wendy has decided to go ahead with the project. Which component of attitude did she use this afternoon?

A) cognitive B) behavioral C) emotive D) affective

Which of the following is a drawback of messaging?

A) Speed B) Conversational tone C) Number of messages D) Response time E) Its leanness as a medium