Correspondence involving bad news such as a plant closing should buffer the problem by providing evidence that the situation is not a top priority for management

If the insured purchases a new aircraft to replace a scheduled aircraft, there is automatic coverage provided the insurance company is notified within ____ days of the purchase and premium payment is made.

a. 30 b. 45 c. 60 d. 10

One of the problems facing B2B on the Web is that many firms often impose more stringent requirements on their online business partners than they do on non-online partners

Indicate whether the statement is true or false