A census is feasible when the population of interest is small

A realistic customer retention policy centers on the idea that

A) some customers are so unreasonable they are not worth keeping. B) the customer is always right. C) a customer retention rate of about 50 percent is realistic. D) a company should strive to retain all their customers.

Technically, to achieve Six Sigma quality, there would have to be fewer than 3.4 defects per million opportunities

Indicate whether the statement is true or false