Managers always use these for performance standards during the control process
A) goals created during the planning process
B) employee opinions
C) generic performance standards for the industry
D) standards developed by performance experts
Answer: A
Explanation: The performance standards to which the actual performance of the organization is compared during the control process are simply the goals that were created during the planning stage of organizational activity. This makes "goals created" the correct response and eliminates generic or expert-developed standards as correct responses. Employee opinions may be used but are not always part of the process.
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