Answer the following statements true (T) or false (F)

1. Group communication consists of all verbal and nonverbal messages shared among members of a group.
2. The purpose of team-building activities is to establish group norms and ground rules in a group.
3. Group norms are always productive.
4. Adjourning is the stage of group development in which members assign meaning to what they have done and determine how to end or maintain interpersonal relations they have developed.
5. Groups that experience conflicts but fail to manage it effectively are likely to engage in group think.

1. True. Group communication consists of all verbal and nonverbal messages shared among members of a group. It is what makes participating in groups a positive or negative experience.
2. False. As cohesiveness is an important characteristic of healthy groups, many newly formed groups often engage in team-building activities designed to build rapport and develop trust among members. Groups are generally more cohesive when membership is voluntary.
3. False. Being accountable can mean changing counterproductive norms. For example, suppose a few folks spend more time socializing than seriously discussing community services at the Lions Club meetings. If the group does not effectively control this behavior, then it could become a counterproductive group norm.
4. True. Adjourning is the stage of group development in which members assign meaning to what they have done and determine how to end or maintain interpersonal relations they have developed. It is characterized by celebrating goal accomplishment and disengagement.
5. False. Groups that experience no conflict are likely to engage in groupthink. Groups that experience conflict but fail to manage it effectively are likely to stall out and never achieve their goal.

Communication & Mass Media

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Elsbethexplained in detail her decision to resign from the company during her exit interview. What strategy should the human resources executive observe here, and why?

a. Respect confidentiality; to maintain her ethics by not sharing that information with others. b. Demonstrate interpersonal skills; to accomplish her relational goals c. Allow her to make an uncoerced response; to avoid influencingher to answer a question she would prefer not to answer or to respond in a manner that would be against her will d. Ask thoughtful questions; to fulfill her task-related goals

Communication & Mass Media