The total product is the complete range of tangible benefits that a customer receives from a purchased product

Upon termination of management agreement by a community association or property owner, licensee shall provide all records, documents and funds within what period of time of the termination?

A. 10 days. B. 30 days. C. 1 year. D. 3 year.

Brand ________ refers to how consumers feel if a brand meets their needs

A) differentiation B) equity C) dilution D) esteem E) relevance