What are three reasons why listeners may be neutral about a topic and how can you combat their neutrality?

Professor of Neurology at Boston University, Dr. Ann McKee statement, "when helmets clash, the head decelerates instantly, yet the brain continues to lurch forward, like a driver who jams the brakes on

Even though the skull is protected by a helmet, the brain itself is still in motion and a concussion is often the result" is (a) an example. (b) a statistic. (c) an opinion. (d) a scientific report.

______ analysis is the research approach most likely to take an interest in the stories people tell.

a. Dramatistic analysis b. Rhetorical analysis c. Semiotic analysis d. Content analysis e. Narrative analysis