Insights that can be gained from reviewing actions that occurred during a crisis can lead to:

a. Corrective policies and procedures.
b. The initiation of additional preventive measures.
c. Implementation of educational sessions.
d. All of these.

Answer: d
Feedback: Insights that can be gained from reviewing actions that occurred during a crisis can lead to initiation of corrective policies and procedures, additional preventive measures, and the implementation for educational sessions.