Which of the following is not a quadrant of the Potter Box?

A) principles
B) excuses
C) definitions
D) values
E) loyalties

Answer: B

Communication & Mass Media

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On Johann's creative writing team, one ofthe membersdoes great work, meets all deadlines, works very hard, and gets a nice raiseevery year. As a team leader, what kind of feedback should Johann provide to encourage this particular employee?

a. Supportive b. Corrective c. Sensitive d. Negative

Communication & Mass Media

Which of the following statements is NOT a guideline suggested by the text? 

A. Avoid exhausted topics unless you have a new approach. B. Know what is illegal in your state, locale, and school and generally avoid those topics. C. Avoid offending persons or groups in your presentation. D. Avoid talking about subjects that make others uncomfortable.

Communication & Mass Media