If a product initially fails to live up to the customer's expectations, which dimension of quality might salvage the sale and the company's reputation?

During an NLRB election, HR managers should help their firm by becoming closely involved in the details of the election

Indicate whether this statement is true or false.

The management of public companies must establish systems that

A) safeguard the firm's assets. B) ensure reliability of its accounting records. C) see that employees comply with legal requirements D) do all of these.