It is usually best to arrange all your visual aids in full view of the audience before you begin

Establishing the fact that bullying does not result from poor performance or from being perceived as a problem employee is part of which of the "eight tactics" listed in your text to communicate stories of abuse?

a. Emphasize your competence b. Be rational c. Express your emotions appropriately d. Be specific e. Offer a plausible story.

Which of the following people is most likely to be a newspaper reader?

a. 50-year-old college educated man b. 25-year-old high school educatedwoman c. 65-year-old high school educated man d. 30-year-old college educated woman