Carly is a member of a group that helps raise money for local animal shelters. She has been assigned the role of writing letters to large companies to ask for donations. What type of role is Carly filling by writing these letters?

A. a relational role
B. a task role
C. a value role
D. a counterproductive role

Answer: B

Communication & Mass Media

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What are the four stages, or quadrants, of Potter’s Box?

a. Creation, Situation, Development, Conclusion b. Problem, Discussion, Solution, Decision c. Values, Ethics, Self-regulation, Fairness d. Facts, Values, Principles, Loyalties

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Which of the following is true of whiteboards and chalkboards?

A) ?They are difficult to misuse as a presentational aid. B) ?They are suitable for depicting complex material. C) ?They should be written on prior to speaking or during a break in speaking. D) ?They are appropriate for very long items of information.

Communication & Mass Media