Extroverted individuals tend to be better at interpreting nonverbal messages than shy

Which of the following is NOT a recommendation for working with activist consumer groups?

A) agree to work with anyone making threats B) work with groups more interested in finding solutions than attracting publicity C) offer transparency D) turn their suggestions into action E) all of the above

In response to a suggestion made by Juan, Melanie says, "I agree with Juan's suggestion about how we should proceed. Thanks for keeping us on track, Juan." Melanie made which type of contribution?

A) task B) procedural C) climate D) egocentric E) dynamic