Which of the following applies to culture and listening?
a. Display rules are consistent across cultures.
b. Translations between languages rarely cause problems.
c. People from Japan give more direct feedback than do people from the U.S.
d. Accents serve as listening barriers.
d
Communication & Mass Media
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Alejandro wrinkled his forehead, squinted his eyes and said, "I don't understand this." Alejandro's nonverbal communication illustrated which function of nonverbal communication?
a. Repeating b. Substituting c. Accenting d. Complementing e. Regulating
Communication & Mass Media
According to psychologist Albert Mehrabian, the majority of a message's emotional meaning is communicated through __________.
A. vocal cues B. verbal channels C. facial expressions D. hand gestures
Communication & Mass Media