A financial manager needs to know if any of the credit sales will not be paid by customers. This situation will entail a reduction in the estimate of the cash flow due to "bad debts."

Research on sociotechnical systems theory was a precursor to the total quality management (TQM) movement.

a. true b. false

Before the passage of OSHA, several defenses allowed employers to escape liability for injuries in the workplace. One of these is the fellow servant rule which says:

A. The negligence was the fault of an employee rather than the employer. B. The employee's co-worker knew that an unsafe condition existed, but the employee decided to work in the unsafe area anyway. C. The employee contributed to his injury by his own negligence. D. The employee knew of the risk, and chose to work in an unsafe area anyway.