The best-known way of classifying human needs is Maslow's hierarchy of needs.

Melinda visits the communication lab and watches a videotape of a successful presentation

several times. She becomes very familiar with the tape. Finally, she pictures herself as the speaker on the tape. She can see herself giving a successful presentation. What technique is Melinda using to overcome her anxiety? A) cognitive restructuring B) systematic desensitization C) positive though patterns D) performance visualization

___________ are explanations that are designed to reduce any negative reactions to what you’ve said or done in order to maintain your positive image

Fill in the blank(s) with correct word.