Which effective listening technique would be used when a patient uses a phrase or term that needs further interpretation?

What document gives the employee the basic rules and operations of the company?

A. Job description B. I-9 Form C. Incident report D. Employee handbook

Your patient is a 68-year-old female complaining of diffuse abdominal pain. She has a history of intestinal hernias and adhesions from previous abdominal surgery. Your suspicion should be highest for:

A) appendicitis. B) diverticulitis. C) bowel obstruction. D) ulcerative colitis.