Aggressiveness is destructive, while argumentativeness is constructive

According to your textbook, __________ may be the most important factor in enhancing a speaker's credibility

a. charisma b. competence c. charm d. character e. comprehensiveness

The common form of delivery that uses an outline or notes is

a. impromptu speaking. b. extemporaneous speaking. c. manuscript speaking. d. memorized speaking. e. combinational speaking.