Develop the first matrix for a house of quality (Customer requirements – Product characteristics) for an improved pizza box
Your house of quality should feature four rows and four columns and should identify relationships among the rows and columns. Identify relationships in the roof of your house of quality also.
What will be an ideal response?
Answer: Answers will vary. Possible candidates for customer requirements include keeping the pizza oven hot, ensuring the box top doesn't touch the pizza, biodegradable, made from 100% recycled materials, easy to open, use as a table, ability to track location, and others. Possible candidates for product characteristics include material, material thickness, ease of assembly, minimal storage space, RFID embedded, multisize capability, and others.
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The data and analysis concerning facilities, inventory, transportation, and customers throughout the supply chain is known as
A) facilities. B) inventory. C) transportation. D) information.
In order to have a career in operations management, one must have a degree in statistics or quantitative methods
Indicate whether the statement is true or false