________ technologies are technologies that enable the incremental improvement of products and services

A company's skills are functions—such as customer service and promotions—that the firm performs better than its competitors

Indicate whether the statement is true or false a. True b. False

The Incident Command System (ICS) is:

A. A military system used in domestic incidents to ensure command and control of Federal resources. B. Most applicable to the management of complex incidents that extend over many hours or days. C. A standardized approach to incident management that is applicable for use in all hazards. D. A relatively new approach created based on the lessons learned from the 9/11 terrorist attacks.