A leader who values self-control would have a difficult time dealing with followers who are __________

The introduction of a practice that is new to a group or organization and involves moderate complexity and cost is called a(n) ______.

Fill in the blank(s) with the appropriate word(s).

Susan applies for a position in a warehouse facility in which the conditions are occasionally dusty and hot. The hiring manager suspects she has asthma and does not hire her for fear she will file a workers' compensation claim. The employer:

A. has a legitimate reason for not hiring Susan. B. may be liable under the Americans With Disabilities Act. C. may be liable under Title VII. D. should hire her but can fire her if she files a workers' compensation claim.