Sanchez's success is due largely to the fact that:
A) he was born with the personality of a successful salesperson and capitalized on that
B) he understood the key factors involved in becoming an excellent salesperson and worked to develop skills to support those factors
C) he has unlimited energy and makes more cold calls than any other salesperson at his level in the company
D) he knows how to persuade prospects to buy the products he is selling
E) men tend to be more successful at selling industrial products than women do
Ans: B) he understood the key factors involved in becoming an excellent salesperson and worked to develop skills to support those factors
You might also like to view...
Which of the following goals is most likely to be set by an organization to measure effectiveness when it uses the external resource approach to measure organizational effectiveness?
A) improve customer service B) reduce production costs C) increase stock price D) cut decision-making time
Which of the following is not true about the formal management control system?
A) Includes procedures. B) Includes explicit rules. C) Includes shared values. D) Includes incentive plans. E) Includes performance measures.