Human centered technology often recommends__________________ to computer designers and manufacturers, telling them how to make systems and the devices that support them more user-friendly.

The ________ accepts the message submitted by a message user agent and enforces the policies of the hosting domain and the requirements of Internet standards.

A. mail submission agent B. message user agent C. mail delivery agent D. message transfer agent

What section of the ISO 12207-2008 standard outlines the decomposition of a lifecycle process to ensure compliance with best practices for software quality assurance?

A. 7.1.1 B. 7.1.2 C. 7.1.3 D. 7.2.3