You learned that when you engage in the listening process, you do so with four main goals in mind. Name the four goals and give a brief scenario for each
What will be an ideal response?
Answer: Sample student response:
appreciative listening—happens when you listen for recreation or enjoyment. Examples include listening to music, birds chirping, or an entertaining speech.
empathic listening—occurs when your purpose is to give emotional support to another person. Examples may include a counselor listening to a patient, a caregiver listening to one who is ill, or clergy listening to the concerns of a congregational member.
informative listening—occurs when you want to gain insight or comprehension by concentrating on language, ideas, and details as well as remembering the knowledge. Examples include directions to a friend's new apartment or step-by-step instructions to install Wi-Fi in your car.
critical listening—happens when you listen carefully to a message in order to judge it as acceptable or not. Examples include political debates, a sales pitch, or whether or not to believe a friend's story.
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affected by or identify with other groups of people. a. external b. internal c. self-esteem d. social
Andrew and his elder sister Susan are watching television. Andrew wants to please Susan, hoping it will encourage her to buy him a skateboard for Christmas. He tunes in to the channel that she likes even though he hates its shows. According to James Lull, which of the following rules did Andrew adopt?
A. tactical rules B. habitual rules C. peer rules D. parametric rules