There are three basic defensive mechanisms that can guard against the extreme case of nationalized assets. Which of the mechanisms below is NOT one of these?

As a company's initial international business involvement becomes too much for a single manager or export department to handle, the next step is typically to establish a(n):

A) matrix structure. B) international division structure. C) geographic structure. D) worldwide product division structure. E) regional management center.

Franchisors usually seek to exercise control over all aspects of the service performance through tightly defined ____________

a. service standards b. procedures c. scripts d. physical presentations e. all of the above