Which of the following is the first step in the personal selling process?

A) handling objections
B) follow-up
C) presentation and demonstration
D) preapproach
E) prospecting and qualifying

E

Business

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Which step in the listening process initiates the next step in the conversation?

A) Interpreting B) Focusing on your audience C) Hearing D) Evaluating E) Responding

Business

Programs focus on self-awareness and understanding of strengths and weakness as well as getting in touch with personal values

a. Basic knowledge b. Personal growth c. Skill development d. Creativity

Business