A firm's information policy lays out who is responsible for updating and maintaining the information in a database system

In which of the following situations is deal proneness treated as a dependent variable in a relationship?

a. Deal proneness is predicted by a person's household income b. Deal proneness results in greater price sensitivity c. As deal proneness goes up, a person tends to spend more time in comparison shopping d. Deal proneness does not depend on a person's age e. There is a relationship between deal proneness and brand loyalty

Which of the following constitutes an organizational element in the UPS tracking system described in the chapter?

A) the specification of procedures for identifying packages with sender and recipient information B) monitoring service levels C) promoting the company strategy of low-cost, superior service D) the use of handheld computers and networks for managing package delivery E) a Web-based Post Sales Order Management System