Total silence, smiling or frowning, and asking for clarification of what was received, are all examples of

Awareness of heteronormativity

a. may enlighten us about oppressive beliefs that consider one form of sexual identity as normal and/or better than others. b. contributes to bigotry and prejudices rampant in our society. c. may increase the incidence of hate speech and violence directed towards cocultures. d. maintains the dominance of European styles of communication that have become the standard by which all co-cultures are compared. e. illustrates disconfirming verbal and nonverbal communication.

Grace knew her speech backwards and forwards. She rehearsed it over and over, timing it to make sure she didn't run over the time limit. When she actually delivered the speech, she found herself much less nervous and much more confident than she expected to be. Which guideline for developing confidence provided in your text applies here?

A) act calm to feel calm B) be prepared C) re-create the speech environment when you rehearse D) know your audience