List the four causes of poor listening discussed in your textbook.

What will be an ideal response?

not concentrating; listening too hard; jumping to conclusions; focusing on delivery and personal appearance

Communication & Mass Media

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All of the following are presented in your textbook as guidelines for a speech of introduction except

A. Adapt your remarks to the audience. B. Make sure your remarks are completely accurate. C. Adapt your remarks to the main speaker. D. Try to create a sense of anticipation and drama. E. Limit your remarks to fifteen minutes in length.

Communication & Mass Media

A hostile audience is best persuaded through which persuasive strategy?

A. strengthening commitment B. conversion C. weakening commitment D. inducing specific action

Communication & Mass Media