Communication among people tends to be static like a flat line

When Anna was the initiator of the end to her relationship with Tomas, she affirmed his

positive qualities and worth, while declaring the end to their relationship. This is an example of Anna using A) justification. B) negative identity management. C) pseudo-de-escalation. D) a positive tone.

When group leaders encourage the group to search for more alternatives and to brainstorm, they are stimulating what type of thinking?

A. fun B. critical C. expansive D. argumentative E. creative