When a bank takes loan requests over the phone and hand-delivers the money to the customer, it becomes a ________ specialist

According to the text, as of 2005, what percentage of all Canadian companies sold products/services on-line?

a. 47 percent b. 27 percent c. 67 percent d. 7 percent

In order to stimulate critical thinking, the strategic HR planning process should most likely be:

A) focused on day-to-day management issues. B) structured and specific. C) linked to corporate social responsibility. D) ongoing and flexible.