When the verbal and nonverbal message express the same meaning, the message is considered ________

Jimmy, who is from North Carolina, draws out the pronunciation of his words so he takes more time to

talk than his friend Rudy, who is from New York. This difference between them is a difference in A) monotone. B) inflection. C) rate. D) crescendo. E) articulation.

When you are using oral communication effectively, you should

A) speak in the third person. B) use the passive voice. C) support your points with generalized examples that would apply to any listener. D) use "I" and "you" frequently as sentence subjects. E) supply an extensive background review before you begin presenting your main points.