You are instituting a TQM program in your facility. You should include employee involvement programs as an important part of your program

Which of the following losses would be covered under Section II of an unendorsed Homeowners 3 policy?

A) The homeowner accidentally dropped a bowling ball, injuring another bowler's foot. B) The homeowner's nanny was injured on her day off while hiking at a state park. C) The insured slandered a city council member at a city council meeting. D) The homeowner's dog bit the homeowner's daughter.

Automated calendaring systems allow you to do all of the following EXCEPT

A) send selected automatic e-mail messages. B) add reminders. C) note any items that need to be acted on at a definite time of day. D) enter items in the tickler file.